For EasyBMPtoAVI support, please visit the support tracker, where you can submit your bug, feature request, or other question. I will endeavor to reply as quickly as possible to the tracker and resolve any problems.
If you would also like to be contacted per email for interactive support, please see the contacts page; we are always welcome to and appreciative of emails. But we also request that you use the support tracker for your initial submission. Thanks! -- Paul (macklin01)